TRAINING AND WORKSHOPS
Our offer of training and workshops for businesses includes three levels of services, illustrated as a pyramid. Each level contains different subjects, focuses on particular goals and fulfills distinct needs. All three levels influence each other, and the pyramid serves to visualize the areas that come together to determine the functioning and success of every company.
We develop individual skills by disrupting outdated standards. We teach what the employees didn’t learn at school or university.
“TEAM, LEADERSHIP AND COMMUNICATION”
We give your employees the ability to cooperate, effectively communicate and achieve synergy. We believe that 2+2=5.
“THE ORGANIZATION AND ITS ENVIRONMENT”
Strategically building market advantage begins with a look at your organization from a broader perspective. We implement the newest solutions.
There is a range of meaningful skills that improve the value and abilities of an employee. Our approach is completely unique, focusing on utilizing pre-existing personal skills and teaching what nobody managed to teach you at school. According to KPCB research from 2012, the number of so-called ‘cognitive jobs’ has grown more than twofold since 1993, while other types of jobs grew only by 30%.
The challenges of the modern market call for the employee to show an awareness of their own skills, to be flexible in their actions, to exhibit creativity and the ability to solve problems. Given the current dynamic development of the market and technology, one must keep learning without underestimating soft skills. Let us work on the personal development of your employees.
WE ANALYZE EACH CASE
Inspecting the needs of each individual that we’re going to work with during a workshop or training is standard for us. By doing so, we learn what the participants need and how we can effectively convey the knowledge they require. Regardless of the training subject, the skill level of the participants varies, which is why we conduct online surveys and visit the company headquarters personally to meet the people we are about to train. We also use this opportunity to learn how the company functions and helps us fit the company culture.
SAMPLE TRAINING PROGRAMS AND WORKSHOPS
“ON THE INDIVIDUAL LEVEL”
- PUBLIC SPEAKING
- TIME MANAGEMENT
- EMOTIONAL INTELLIGENCE
- PERSUASION AND SOCIAL PSYCHOLOGY
- SALES TOOLS AND TECHNIQUES
- FOREIGN LANGUAGE LEARNING STRATEGIES
- BUSINESS NEGOTIATIONS
- BUSINESS NETWORKING
- NON-VERBAL COMMUNICATION
- CAREER BURNOUT AND STRESS
- PERSONAL BRANDING WITHIN AN ORGANIZATION
- PROFESSIONAL CUSTOMER SERVICE
Public speaking is said to be the #2 most common fear, right after death. Anyone who is to become a respected expert in their field or who has something to say will sooner or later face the stage and have to speak to an audience. In such situations we all want to make the best impression, show off our oratory skills and convey our thoughts perfectly, with some humor and eloquence in the mix. We conduct professional public speaking workshops which can prepare anyone to become a speaker. We also help control stress and show how to craft an excellent speech.
We don’t teach the basics that anyone can find on the net. Time management is a very broad topic, which is why we make every effort to adapt the tools we teach to the needs and experience level of your employees. We use advanced methods that improve employee effectiveness and help them bring order to their tasks and perform their duties better. We are well-versed in the principles described by Parkinson, Pareto, Peter or Zeigarnik, and we can transform the theory into practical solutions that can be implemented instantly. Efficient self-organization is our forte!
The ability to control your emotions and deal with the emotional states of others is a crucial skill these days, one which is sorely needed for good cooperation. Awareness of one’s emotions and the ability to process them could decide the outcome of more than one project. Emotional skills fall into three main groups: psychological, affecting our own relationship with ourselves; social, focusing on our relations with others; and praxeological, i.e. skills that describe our attitude towards tasks, challenges and the actions we take.
PERSUASION AND SOCIAL PSYCHOLOGY
A perfect program for salesmen, customer service employees and anyone whose work involves contact with people. During the training we present and practice advanced persuasion techniques which you can use to influence others. We also showcase the most prominent insights in social psychology, including scientifically proven effects, principles, behaviors – psychological processes that determine how we function and make decisions. After completing this program, most of our training participants end up picking up their jaws from the floor.
SALES TOOLS AND TECHNIQUES
Comprehensive knowledge of sales methods, customer reactions and sales situations. The training proceeds through initiating first contact with the client, capturing key information, presenting the offer, and negotiating prices up to handling objections and reacting to difficult situations. Sales personnel will have an opportunity to learn how to act during the entire sales process, learn the skills necessary to build relationships with clients, and understand the sales strategies used by the best sales experts in the world.
FOREIGN LANGUAGE LEARNING STRATEGIES
We don’t teach foreign languages – we show you the best way to learn them. It’s a training subject that few training companies can offer. Our learning expert speaks 8 languages! He spent half his life perfecting reliable techniques that will allow you to learn languages several times faster. During the training, you will discover the strategies of polyglots – the best practitioners of foreign language learning in the world. To master any language in a short time, you need to understand how multilinguals think and act; once you know that, learning will become as natural as breathing.
The goal of the program is to gain knowledge of how to prepare, conduct and conclude business negotiations. The choice of negotiation strategy is determined by a few factors, including the situational context, your objectives and the strategy of the person across the table. Workshop participants will understand what the negotiation process is, how to build the right frame of mind to the benefit of both parties, and what to do when an impasse occurs or if the talks go in an unfavorable direction. Building assertiveness is also key to mastering this skill.
Building a network of contacts and valuable business relations will allow your business to attain new heights. This training will show you how to building long-term relationships, how to gain new business partners and what mistakes we most commonly make in business relations. As a participant, you will learn a formula to help you be memorable and stand out from the crowd while presenting yourself and your company in the best possible light. You will also learn to convert contacts into profits and use your network to reach potential clients.
A complex program focused on analyzing the body language of others, controlling your own non-verbal signals and using them to your advantage. Participants will learn to recognize emotions following Paul Ekman’s methodology and gain behavior analysis insights from Joe Navarro, former FBI body language expert. Reading body language isn’t so simple, unless you know what to pay attention to, and in what order. There are some behavior patterns such as pack mentality and typical facial reactions that are passed down through genes – we describe them all step by step during the workshop.
CAREER BURNOUT AND STRESS
What can you do to eliminate unwanted stress and constant job dissatisfaction? Send your employees to a workshop where they will face the issue of career burnout, which is affecting more and more people, even among the younger generation. The sooner you react to this emerging problem, the greater the chance to prevent a coming crisis, even if it is not always visible. Stress can hurt effectiveness and engagement, especially when employees don’t have strategies to deal with it. Let us implement a prevention system for career burnout at your company.
PERSONAL BRANDING WITHIN AN ORGANIZATION
An interesting program aimed mostly towards personnel with high potential. This program works best in close cooperation with management, when the trainer can use the development opportunities at the company to show how an employee can use their engagement and results to build a personal brand within the company, leading to promotion and well-deserved recognition. A workshop on this subject is an excellent opportunity to help employees be more independent, raise awareness of the needs of the organization and to shape behaviors the management requires.
PROFESSIONAL CUSTOMER SERVICE
Every customer is different, but they all expect exceptional treatment, an understanding of their needs, patience and engagement from the company representative, regardless if they’re using banking services or entering a hair salon. How to win over a client and understand their needs? How to make the client feel that they are speaking with a professional? We will prepare your employees for professional customer service, teach them the art of asking questions and following the thought process of the person they’re helping. Learning to use the language of benefits will be crucial here.
WORK WITH US
We will be happy to present your company with an offer that fits your industry needs. Once we decide to work together, we will prepare a draft program for you to approve, which we will then use to conduct the training. Drop us a line and invest in the development of your employees.